Privacy Policy
Effective date: August 26, 2026
C&V Designs respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit designsbycv.com, place an order, join our mailing list, contact us, or otherwise interact with our website.
Information We Collect
Information You Provide
We may collect information that you provide directly to us, including:
Your name, email address, telephone number, and shipping or billing address
Order details and purchase history
Information submitted through our contact form
Your email address and subscription preferences when you join our mailing list
Information you provide when requesting customer support, discussing a custom project, or otherwise communicating with us
Payment Information
Payments are processed through Squarespace and the payment provider available at checkout. C&V Designs does not ordinarily receive or store your complete credit or debit card number. Payment providers process that information according to their own privacy policies and security practices.
Information Collected Automatically
When you visit our website, Squarespace and connected services may automatically collect information such as:
Your IP address
Browser and device information
Pages viewed and actions taken on the site
Referring pages or websites
Approximate location derived from your IP address
Cookie identifiers and related analytics information
How We Use Information
We may use personal information to:
Process, fulfill, and deliver orders
Provide order confirmations and shipping updates
Respond to questions, support requests, and project inquiries
Manage returns, exchanges, refunds, or product concerns
Maintain our customer and business records
Send marketing emails when you have chosen to subscribe
Understand how visitors use our website
Improve our products, website, communications, and customer experience
Detect fraud, misuse, security problems, or technical issues
Comply with tax, accounting, legal, and regulatory obligations
Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the store, remember visitor preferences, understand site traffic, and support connected analytics or advertising services.
Some cookies are necessary for the website and checkout to function. Other cookies, including analytics or advertising cookies, may be optional. Where available, you can manage non-essential cookies through the cookie controls displayed on our website or through your browser settings.
Our website does not independently respond to every browser “Do Not Track” signal because there is no single universally accepted standard. Third-party services connected to the site may respond to these signals according to their own policies and applicable law.
How We Disclose Information
We may disclose personal information only as reasonably necessary to operate our business, including to:
Squarespace, which hosts our website and online store
Payment processors and fraud-prevention providers
Shipping carriers and fulfillment-related providers
Email and mailing-list providers
Analytics, advertising, and measurement providers when those services are enabled
Accountants, professional advisers, and service providers supporting our business
Government authorities or other parties when required by law or reasonably necessary to protect our rights, customers, or business
These providers may use information only according to their agreements, privacy policies, and applicable law.
We do not sell personal information for money. Some analytics or advertising activities may be considered “sharing,” targeted advertising, or a sale under certain state privacy laws, even when no money is exchanged.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal obligations.
Retention periods vary depending on the type of information and why it was collected.
Your Choices and Privacy Rights
You may:
Unsubscribe from marketing emails using the unsubscribe link included in each message
Adjust available cookie preferences through our website’s cookie controls
Change cookie settings through your browser
Ask to access, correct, or delete personal information that we maintain about you
Ask questions about how your information has been used or disclosed
Privacy rights vary depending on where you live and may be subject to legal exceptions. We may need to verify your identity before completing certain requests.
To submit a privacy request, contact us through:
https://www.designsbycv.com/contact
If applicable law gives you the right to appeal a decision concerning a privacy request, you may do so by replying to our response and explaining that you wish to appeal.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and, when appropriate, delete it.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
International Visitors
C&V Designs is based in the United States. If you visit the website from another country, your information may be processed in the United States and in other countries where our service providers operate. Those countries may have different data-protection laws than your country of residence.
Third-Party Websites and Services
Our website may link to services or websites that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy as our website, services, or legal obligations change. The updated effective date will appear at the top of this page. Material changes may also be communicated through the website when appropriate.
Contact Us
For privacy questions or requests, contact C&V Designs through: